Issuing Certificates

Once your order is set up with groups, recipients, and templates, you can issue certificates.

The Issuance Process

1. Submit your order — confirm all details are correct
2. Credits are deducted — the full cost of the order is taken from your balance in one transaction and the order moves to Paid
3. Certificates are generated — the order is queued, and certificates are created for each recipient from the group's template in the background
4. Recipients are notified — each recipient receives an email with a link to claim their certificate

Tracking Progress

After submitting an order, you can monitor the issuance progress:

• View which certificates have been generated
• See which recipients have been notified
• Check which recipients have claimed their certificates

After Issuance

Once certificates are issued:

• Recipients can claim their certificates via the email link
• Blockchain encoding begins (if enabled for the order)
• You can view all issued certificates in your order details

Important Notes

• Certificates cannot be modified after issuance
• Make sure all recipient data is correct before submitting
• Ensure your credit balance is sufficient to cover the entire order